At MROWA (www.mro-wa.com), we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you create an account or place an order on our fashion e-commerce platform.
1. Information We Collect & How We Use It
When you register an account or place an order on our website, we collect personal information necessary to process your transaction and manage your account. This includes your name, shipping address, billing address, phone number, and email address.
From your account dashboard, you can:
View your recent orders and track their status.
Manage and update your shipping and billing addresses.
Edit your password and account details.
2. Cookies
We use cookies to enhance your shopping experience and keep you logged into your account:
Login Cookies: When you log in, we set up temporary cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. Logging out will automatically remove these cookies.
Session Cookies: If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.
3. Who We Share Your Data With
We do not sell or rent your personal data to third parties. We only share your information with essential third-party service providers to fulfill your order, such as:
Shipping & Delivery Couriers: To deliver your packages to your doorstep.
Payment Gateways: To process card payments securely (if applicable).
Password Resets: If you request a password reset, your IP address will be included in the reset email for security purposes.
4. How Long We Retain Your Data
For users who register on our website, we store the personal information provided in their user profile indefinitely (or until the account is deleted). All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information to assist with customer service.
5. Your Rights Over Your Data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold. This does not include any data we are obliged to keep for administrative, legal, shipping history, or security purposes.
